That's obviously bad and I hate it, but how much value even is there is the data that a spyware coffee machine could collect about your home? What advertisers would buy such data and what would they advertise to me? What is the marginal value of that data?
If it scans the network and sees a smart dishwasher, smart washer/drier, and smart lights, but no smart fridge, I imagine its worth something to a company like Samsung to start targeting that customer with ads for a smart fridge.
Knowing what TV you own, what phone models are used in your house, and what other devices you own tells advertisers about your spending patterns and income.
I wonder if you can identify the age of devices based just on network scans? Like if an advertiser can tell I've got a washing machine model that was last sold 7 years ago, it's time to spam me with washing machine ads.
I don’t dispute the purpose of the data collection, but I can’t believe this quantity of data collection is intentional.
There’s no way Keurig is has the intention of paying the kind of costs required to collect a terabyte of data every two weeks for millions of people who own their coffee makers.
There must be some kind of bug here. I imagine if you unplugged it and plugged it in again the data usage would settle down.
As article says, the coffee machine didn't 'collect' or phone home a TB of data. It just saturated the local network looking for data to collect. This doesn't cost Keurig or any other IoT device company a single cent. It might have been a bug, or maybe not. Without some bad press, like this post; they have no incentive to change anything
I don't understand giving the benefit of the doubt to a company that is actively spying on its customers, which in some jurisdictions would be illegal.
One thing that confuses me is, well, at this point in the data collection game, is there still value in this 'local' data? I mean, everyone is doing it, collecting the same data - hasn't that decreased the value? Obviously not, but I still wonder.
If there's one thing you can be absolutely certain of it's that every scrap of the data they collect is either making companies money hand over fist or they strongly believe that it will soon. No company is going to bother collecting, storing, (hopefully securing), backing up, and analyzing all this data without a reason, and to them money and power are the only reasons that matter.
Right now companies are somewhat limited in how much use they can get out their horde of private and personal information, but AI is changing that rapidly. As long as you don't mind a huge rate of error (and companies don't because it all becomes "good enough" at a large enough scale) it's basically perfect for the task of digging through endless amounts of information and spewing out bullet points.
I was thinking that repeated small probes add up quicker than you'd expect. But this is ~1.1MB/sec, which still seems a few orders of magnitude off.
Now I'm left wondering what this traffic actually is - assuming probe (arp/icmp) packet size of 64 byte, that's 17kpps. I don't think an ESP32 class Internet-of-Trash chip can even do that. Even bulk transfers rather than small probes would be pushing it.
Perhaps this thing found some fellow-traveler device streaming video on a port it happened to connected to?
... the linked xit says it "broadcast 1TB of data". So maybe some protocol with a much larger packet than icmp, spammed in a hard loop without any delay?
Tongue-in-cheek, but my Moccamaster which I bought second-hand is still doing great after 15 years. Two deep cleaning sessions in all that time and just running it with vinegar a couple of times a year seems to be all it needs.
The device is dead simple. No advanced electronics. Nothing complex that can break. Just a coffee maker fine-tuned to near perfection.
The only flaw it has is the handle for the pot. I've resorted to replacing the plastic handle with a fancy walnut one I made myself. I needed that because we tilt the pot sideways to fill the reservoir with water (because of the placement on the kitchen counter and the cabinets above), and that plastic handle is not designed for sideways stresses.
You shouldn’t fill the reservoir with the coffee pot, unless you’re really washing the pot super clean after each use. Better get a proper jug for filling the reservoir, so you’re not putting coffee residue and oils back into the clean-water system.
> Doubtful they just unboxed, plugged in, and it connected to the right AP and went
Why not? iirc some of the smart TVs have been shown to find open wifi networks on their own and upload data. (I'm not sure about that though. But it's plausible and undoubtedly will be implemented some day).
I've read this argument dozens of times on HN and on HN only - I'd love to see an example of that actually provably happening anywhere in the real world.
Well, yeah sorta since the only reason appliances connect to the internet is to steal data. I mean, if you buy a connected x that normally would not be connected, it’s 99 percent there to do nefarious stuff for its real owners. It’s like having a pet lion. Sure, it’s horribly irresponsible that someone sold you a pet lion, but. Uuuh you bought at pet lion. What did you think it was going to do?
How do you feel about thermostats? Are some things worth it? I've had a "smart" one for the past five years, part of a new furnace install, that I've stubbornly refused to connect to my wifi. Of course this means if we forget to turn the heat down while no one's home, there's nothing to be done about it.
How does this analogy go when people buy a house kitten and it turns out they have been sold a lion cub? Most people simply do not have the tech literacy to understand that what they a are buying is actually a lion, they thought they were buying a coffeemaker with some cool features. It's difficult to blame the victim when they would need to spend hours trying to understand why the thing mapping out their local network is something that they should even care about
In that context the person is a fool who shouldn’t be in charge of another life, because they’re incapable of basic prudence.
I don’t actually think that applies to coffee makers spying on people though. People shouldn’t be expected to understand how computer networks or ad tech spying works in the same way that literally any child or idiot should know the difference between a lion cub and a house cat.
In the analogy, there is no such thing as a house kitten. They are all cute and cuddly lion cubs. Society needs to develop a deep awareness of this, in spite of the ocean of fraudulent advertising to the contrary. (individual-liberty-protecting regulation like the GDPR would be nice too, alas)
To me, this is begging for a class-action lawsuit.
Yeah, sure, the terms of service probably say that they can do that. That's still in "unconscionable" territory. And courts do not like unconscionable contracts. If it's unconscionable, it's invalid (if I understand the law correctly).
Is this why everybody wants to make appliances with wireless?
"Is this why everybody wants to make appliances with wireless?"
Which raises in my mind the obvious defense, which is that if you try to put four or five of these devices on your network they'll be too busy interfering with each other for them to actually spy on anything.
Let the wiretaps wiretap the wiretaps. Keeps 'em busy, makes 'em feel like they're doing something important.
> What is my purpose?
You wiretap the wiretaps wiretapping our wiretaps.
> Oh my god.
Yes, this is why everybody wants to make vehicles and refrigerators and thermostats and ereaders with cellular and/or wireless: subscription revenue from bulk data purchasers of what their scans reveal. IIRC Amazon was an industry leader in this space by showing book authors what page you stopped reading on, and then bulk assessing that data at scale to estimate which sentence or word; of course, Google’s Android remains the most successful at-scale deployment of data collection for advertisers worldwide. See also, for recent context, the top comment (and others) of the LG Smart TV problem (30 days ago, 1012 comments) https://news.ycombinator.com/item?id=49592375
Funny thing, that. Go into an electronics store now and pay attention to the TV boxes and the printer boxes. The amount of crazy fine print on both of them now is absurd. The printer boxes all now have lots of fine print about the various ink protection and DRM schemes and subscription services, the TV boxes have everything ranging from binding arbitration on the box (LG) to "(brand) accounts are REQUIRED to use this TV" (Visio).
Customers are gonna get lost in the sauce and skip right past all of that and toss the packaging.
Considering the computing power of these kinds of devices, it is most likely stuck inside an infinite loop sending garbage at full speed, there is not enough power to process that much volume in any maliciously useful way.
It's so important to have a dedicated VLAN (or 2.4g SSID) for IoT devices and block access to your regular VLAN/SSID or enforce some more granular rules on what devices can communicate with each other.
Most non-ancient routers/gateways support this. There are way too many IoT devices running code that's _worse_ than what older LLMs produce.
It's not enough to simply have a IoT VLAN that you put all your IoT devices on. Because those devices can see one another. In this case, if the coffee machine can see what type of smart fridge and smart toaster you're using, they can sell that data.
I default to adding IoT devices to a 2.4g "Guest" network where they can't see each other. Exceptions are IoT devices that need to see their friends to do what I bought them for, or devices I want to integrate with HomeAssistant. In those cases I create a separate IoT device per IoT brand. Excessive but necessary.
I have a firewall that tells me how much data each device is uploading and downloading. One particular device pulled down 6GB a week and uploaded 1.5GB doing absolutely nothing. I mean literally nothing, I use the local API to communicate with it. Blocking the one domain it was doing this to dropped traffic to essentially zero with no loss in functionality.
Holy moly - 1,747 “partners” to share my data with. I mean, how can you even find 1747 data brokers? Where do you get that list. What does the JavaScript look like - I mean … this is getting ridiculous.
But at least the EU did me a solid. I really wanted to read that but I think 2000 data scumbags is not worth the effort.
All I need know is to realise bottlecaps must be recycled and federalism is good. Repeat in the mirror each morning
A year or two ago, I was using NextDNS in ad-blocking and logging mode, which very helpfully exposed malware sitting on my very router, which had been completely undetectable, except for the veritable flood of bizarre DNS queries it was routinely sending to the self-configured DNS servers.
Now that I have a new router and I've re-enabled NextDNS, I've ironically discovered that the chief abuser of DNS right now is the router's own legit security software, which is absolutely hammering on the same query, several times a second.
Of course, since I am currently on NextDNS free tier, this matters a lot, because they cut you off after about 300,000 queries in a month. So any hammering abuse will make me lose my privileges much earlier than I would otherwise. So, to stop the abuse, should I shut off my legit security software? It is absolutely rubbish at identifying malware on the device itself...
Most Midea units can be swapped for an ESPhome USB dongle if you ever wish to have remote control on your own terms — note various countries’ shop links, and the various wiki and other outlines for DIY etc: https://smlight.tech/product/slwf-01
Ooo. I have a Midea dehumidifier. When it powers up it displays the WiFi symbol. I wonder if it is hammering away at my access point. Might it be better to bring it on line and then just block all traffic?
And I wonder how I would even tell if it was trying to associate with my WiFi.
I have two of them, and I just checked and both are quiet. Mine don't connect to WiFi unless you go through an entire process first with an android phone and Matter.
It's great having them on WiFi - you can turn on the AC before getting home to pre-cool, without having to leave it on all day.
Really? And then complain about the energy cost? People are nutz. Like it's so unbearable to come home, open windows to get peak hot air out, then turn on AC and get cool. Energy is too cheap it seems.
Also even very old AC remotes show there is usually the option to set up times etc.
I have a friend who diy'ed a button on single webpage that he presses on his phone while at work in order to open the gate to the building that he lives so delivery people can get in. I also think Bret Victor diy'ed the AC as mentioned while he was a student quarter century or more ago[0]
I know this sounds like the famous "just do it this way in linux instead" criticism of Dropbox back in the day. But I do think we reached "life parodies fiction" with these smart devices where it makes sense to give diy another go. And with AI, there's less excuses this time around I would imagine.
But I would literally rather buy a cheap phone, a cheap SIM, hotspot it and connect it to a charger and have the AC connect to that and isolate it that way instead of letting it touch the network.
You can (and should) just segregate your network to have separate paths for IoT/"smart devices" and normal personal/family devices. Makes it all worry free and transparently observable.
I have my IoT on a separate VLAN and I can observe communications for any given device at any given time.. this seems like a much saner solution than outright not buying any IoT devices, though that is also a respectable decision!
Reminds me when couple years ago I plugged the TV to the internet (so my relatives kids can watch YT) and I forgot to unplug it for almost a week after, only to find the router dns resolved (and blocked) a million queries, all from that one TV!
I love IoT. It's the greedy corporations I hate. Everyone who implements this kinda abusive stuff, from the CEO down to the people building and installing the firmware, are scum.
Last year I had a big dispute with my ISP that was refusing to support or provide proper WiFi on their router, even while they touted a trademarked brand-name to do it. I ended up turning their router into Bridge Mode and purchasing a real router that could do WiFi. I did this extremely reluctantly, because every other personally-owned router had contracted malware.
After installing the new router (Netgear) my HP LaserJet began printing error pages. Like, I had done nothing to send anything to it, but a blank error page or three would pop out of it at very random times.
It took awhile to narrow down and diagnose this. But it turned out that the Netgear system had a very... proactive network malware detection system. It was red-team scanning my LAN for "vulnerabilities" or exploits or the presence of malware (I think just known vulns). It was a known side-effect of these scans, where it would tickle an RTSP TCP port of some kind and the HP printer would respond with its error printout.
I was so livid that the router was scanning the LAN, basically unbidden and completely undocumented. Even worse, they were not sharing the logs or results of that scan with the consumer. No, they were being sent back to the Netgear mothership, and their cybersecurity vendor overlords. So the scans were not designed to benefit me; they were simply designed to spy on everyone from a privileged vantage point. Now I ask you, why is a piece of kit that is supposed to be "yours" compiling secrets about your network, hiding them from you, and turning them over to, I guess a big database for hackers to leak in due time? This is not a question of "well, devices hooked up to a network should not be vulnerable" if the devices were contained in a private network, and 100% inaccessible from outside, and only attackers inside my perimeter could do these exploits in the first place.
Thankfully I found a way to disable this. Their "security" shitware is still spamming DNS and I may be forced to disable that as well. Meanwhile, routers 100% cannot self-introspect or self-diagnose and find their own malware. I've said it once; I'll say it again: consumer routers are the Achilles Heel to your network. They are ideal points of compromise for any actor to gain a foothold and pivot, or simply gain persistence undetected. Your ISP doesn't care, and your vendors don't care. Perhaps you should.
Wow that seems bonkers to me. Basically scanning and cataloging known vulnerabilities on the sly, and when anyone notices they pretend it is for your benefit somehow.
It would be like finding out ring cameras are taking pictures of your keys and calculating the pin set to producing duplicates and sending that pin set data off somewhere and when caught them being like "Uh, we are uhhh... doing it to make sure your key isn't too worn down or to detect if someone made a crude hand filed key. Yeah that's it!"
The GDPR consent form on this blog did not have a “Reject all” button. It required me to manually reject 16 instances of “legitimate interest,” then scroll through 1,746 vendors to make sure they were all set to reject.
Seems worth mentioning in a post about excessive and intrusive collection of user data. The moral outrage rings hollow when opting out of tracking is so deliberately onerous.
1. It saturated the local network with 1TB of metadata sniffing scans, not the network uplink to the outside world.
2. It does so because, as Keurig notes, it’s collecting data about your household in order to let Keurig sell it to advertisers.
There’s no way Keurig is has the intention of paying the kind of costs required to collect a terabyte of data every two weeks for millions of people who own their coffee makers.
There must be some kind of bug here. I imagine if you unplugged it and plugged it in again the data usage would settle down.
Still seems buggy.
Manager: We might miss something. Since scanning doesn't cost us anything, better do it a thousand times a second!
Right now companies are somewhat limited in how much use they can get out their horde of private and personal information, but AI is changing that rapidly. As long as you don't mind a huge rate of error (and companies don't because it all becomes "good enough" at a large enough scale) it's basically perfect for the task of digging through endless amounts of information and spewing out bullet points.
Now I'm left wondering what this traffic actually is - assuming probe (arp/icmp) packet size of 64 byte, that's 17kpps. I don't think an ESP32 class Internet-of-Trash chip can even do that. Even bulk transfers rather than small probes would be pushing it.
Perhaps this thing found some fellow-traveler device streaming video on a port it happened to connected to?
... the linked xit says it "broadcast 1TB of data". So maybe some protocol with a much larger packet than icmp, spammed in a hard loop without any delay?
The device is dead simple. No advanced electronics. Nothing complex that can break. Just a coffee maker fine-tuned to near perfection.
The only flaw it has is the handle for the pot. I've resorted to replacing the plastic handle with a fancy walnut one I made myself. I needed that because we tilt the pot sideways to fill the reservoir with water (because of the placement on the kitchen counter and the cabinets above), and that plastic handle is not designed for sideways stresses.
Why not? iirc some of the smart TVs have been shown to find open wifi networks on their own and upload data. (I'm not sure about that though. But it's plausible and undoubtedly will be implemented some day).
Legislators are cheap to purchase
Why you would give a coffee maker access to your WiFi is the real question,
Besides, did you see how he was dressed?
How do you feel about thermostats? Are some things worth it? I've had a "smart" one for the past five years, part of a new furnace install, that I've stubbornly refused to connect to my wifi. Of course this means if we forget to turn the heat down while no one's home, there's nothing to be done about it.
I don’t actually think that applies to coffee makers spying on people though. People shouldn’t be expected to understand how computer networks or ad tech spying works in the same way that literally any child or idiot should know the difference between a lion cub and a house cat.
Yeah, sure, the terms of service probably say that they can do that. That's still in "unconscionable" territory. And courts do not like unconscionable contracts. If it's unconscionable, it's invalid (if I understand the law correctly).
Is this why everybody wants to make appliances with wireless?
Which raises in my mind the obvious defense, which is that if you try to put four or five of these devices on your network they'll be too busy interfering with each other for them to actually spy on anything.
Let the wiretaps wiretap the wiretaps. Keeps 'em busy, makes 'em feel like they're doing something important.
Customers are gonna get lost in the sauce and skip right past all of that and toss the packaging.
But why do they need to collect 1 TB? Sounds like a lot of redundant/doublicated entries then for a small network?
its LGs glass in LG household, and now Keurigs kitchen
I have multiple devices that queries their update server every 15 seconds, which all shows up as the top 10 queried domain in my network.
Considering the computing power of these kinds of devices, it is most likely stuck inside an infinite loop sending garbage at full speed, there is not enough power to process that much volume in any maliciously useful way.
Most non-ancient routers/gateways support this. There are way too many IoT devices running code that's _worse_ than what older LLMs produce.
I default to adding IoT devices to a 2.4g "Guest" network where they can't see each other. Exceptions are IoT devices that need to see their friends to do what I bought them for, or devices I want to integrate with HomeAssistant. In those cases I create a separate IoT device per IoT brand. Excessive but necessary.
FWIW preventing the harm that happened here would seem to require a second set of APs (radios) on a different channel.
But at least the EU did me a solid. I really wanted to read that but I think 2000 data scumbags is not worth the effort.
All I need know is to realise bottlecaps must be recycled and federalism is good. Repeat in the mirror each morning
Now that I have a new router and I've re-enabled NextDNS, I've ironically discovered that the chief abuser of DNS right now is the router's own legit security software, which is absolutely hammering on the same query, several times a second.
Of course, since I am currently on NextDNS free tier, this matters a lot, because they cut you off after about 300,000 queries in a month. So any hammering abuse will make me lose my privileges much earlier than I would otherwise. So, to stop the abuse, should I shut off my legit security software? It is absolutely rubbish at identifying malware on the device itself...
I didn't even know it had wifi capability but it was trying to connect
I use mac whitelist so it wasn't even getting in but that didn't stop it from trying every seond
Fortunately it was just a usb dongle so yanked it out
And I wonder how I would even tell if it was trying to associate with my WiFi.
It's great having them on WiFi - you can turn on the AC before getting home to pre-cool, without having to leave it on all day.
Man: Well, before you couldn't turn on the AC before you got home
I know this sounds like the famous "just do it this way in linux instead" criticism of Dropbox back in the day. But I do think we reached "life parodies fiction" with these smart devices where it makes sense to give diy another go. And with AI, there's less excuses this time around I would imagine.
But I would literally rather buy a cheap phone, a cheap SIM, hotspot it and connect it to a charger and have the AC connect to that and isolate it that way instead of letting it touch the network.
[0] https://worrydream.com/Electronics/
I have my IoT on a separate VLAN and I can observe communications for any given device at any given time.. this seems like a much saner solution than outright not buying any IoT devices, though that is also a respectable decision!
https://datatracker.ietf.org/doc/html/rfc2324
Bruh should have set his PiHole to return HTTP 418 in response to any outbound request this thing made.
After installing the new router (Netgear) my HP LaserJet began printing error pages. Like, I had done nothing to send anything to it, but a blank error page or three would pop out of it at very random times.
It took awhile to narrow down and diagnose this. But it turned out that the Netgear system had a very... proactive network malware detection system. It was red-team scanning my LAN for "vulnerabilities" or exploits or the presence of malware (I think just known vulns). It was a known side-effect of these scans, where it would tickle an RTSP TCP port of some kind and the HP printer would respond with its error printout.
I was so livid that the router was scanning the LAN, basically unbidden and completely undocumented. Even worse, they were not sharing the logs or results of that scan with the consumer. No, they were being sent back to the Netgear mothership, and their cybersecurity vendor overlords. So the scans were not designed to benefit me; they were simply designed to spy on everyone from a privileged vantage point. Now I ask you, why is a piece of kit that is supposed to be "yours" compiling secrets about your network, hiding them from you, and turning them over to, I guess a big database for hackers to leak in due time? This is not a question of "well, devices hooked up to a network should not be vulnerable" if the devices were contained in a private network, and 100% inaccessible from outside, and only attackers inside my perimeter could do these exploits in the first place.
Thankfully I found a way to disable this. Their "security" shitware is still spamming DNS and I may be forced to disable that as well. Meanwhile, routers 100% cannot self-introspect or self-diagnose and find their own malware. I've said it once; I'll say it again: consumer routers are the Achilles Heel to your network. They are ideal points of compromise for any actor to gain a foothold and pivot, or simply gain persistence undetected. Your ISP doesn't care, and your vendors don't care. Perhaps you should.
It would be like finding out ring cameras are taking pictures of your keys and calculating the pin set to producing duplicates and sending that pin set data off somewhere and when caught them being like "Uh, we are uhhh... doing it to make sure your key isn't too worn down or to detect if someone made a crude hand filed key. Yeah that's it!"
Seems worth mentioning in a post about excessive and intrusive collection of user data. The moral outrage rings hollow when opting out of tracking is so deliberately onerous.